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Posts Tagged: customer experience
1 November 2021
Unlock new opportunities by re-thinking your users

The nature of the relationship that we have with our customers is far more complex than we realize.  Have you heard of “user ecosystems”? Unlock new strategic opportunities by considering the elaborate linked experiences users have with your product (or service) through user ecosystem thinking. In this video,[…]

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Can a business be disruption proof?

Are you interested in building a more sustainable business? Join us this week for a discussion with Dennis Geelen, author of the ‘The Zero In Formula’ and Customer Experience & Innovation Consultant. We discussed what it takes to build a more effective and sustainable business, along with some[…]

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UXPressia 2021 CJM Report, a sneak peek Ft. Yuri Vedenin

The UXPressia team describes themselves as – “…the future of Customer and User Experience Management. An online platform to create, manage, share and deliver Customer Journey Maps, Personas and Impact Maps in mere minutes.” They support and train customers across the globe which have given them a unique[…]

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27 January 2021
Customer Journey Maps and Personas – get the job done with these UXPressia Cheat Cards

To find the “moments of truth,” you share with customers, you have to analyse and map out their interaction with your brand. These UXPressia’s* cheat cards will get you going, and help you build useful personas and customer journey maps in no time. #experiencedesign #UXpressia #UX #CX #customerexperience[…]

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