CX Tip of the Day
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Guide customers like a trusted friend! Ditch the tech-speak, use simple words, & give intuitive steps so setup feels effortless. High fives for easy installs!
Stage: Onboarding and Activation
Trend: Simplicity from the Start – Values shift: Increasing emphasis on customer ease of use and reducing friction during setup, prioritising intuitive designs and smooth onboarding processes to enhance user satisfaction.
