CX Tip of the Day
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Is your activation process a welcome mat or an obstacle course? Get customers from “I’m in!” to “I’m using it!” in one flow, on one screen. Ditch the detours to different apps or email verifications. The less they have to do, the more they’ll love you for it.
Stage: Acquisition and Conversion
Trend: Simplicity from the Start – Technology driver: Rising customer demand for instant service activation, pushing companies to adopt solutions that enable immediate access and seamless onboarding.
