CX Tip of the Day
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Your “In Stock” button should be a promise, not a guess. Sync your digital storefront with your real-time inventory. This simple act of honesty prevents customer letdowns, builds massive trust, and turns a one-time visitor into a loyal regular.
Stage: Awareness and Consideration
Trend: Trust Through Transparency – Technology signal: Rising customer expectations for real-time information updates, prioritising immediacy and transparency to stay informed and make quick decisions.
