CX Tip of the Day
|
Shift from simply disclosing terms to confirming the deal with a clear handshake. Your order summary should let a customer see the final price, key promises, and next steps at a glance. When clarity replaces searching, confidence—and conversions—follow.
Stage: Acquisition and Conversion
Trend: Consistency Across Channels – Economic trend: Rising customer preference for clear and concise documentation of agreements, driven by a desire for transparency and simplicity in financial and service commitments.
