{"id":11,"date":"2016-08-02T04:26:44","date_gmt":"2016-08-02T04:26:44","guid":{"rendered":"http:\/\/kroth:8888\/?page_id=2"},"modified":"2025-10-11T19:23:22","modified_gmt":"2025-10-11T18:23:22","slug":"home","status":"publish","type":"page","link":"https:\/\/xperience.consulting\/","title":{"rendered":"Home"},"content":{"rendered":"

[vc_row full_width=”stretch_row” overlay_dotted=”” css=”.vc_custom_1584450756687{background-color: #3c7cc0 !important;}”][vc_column][vc_column_text]<\/p>\n

Transforming ideas into real-world impact<\/span><\/h3>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” overlay_dotted=”” css=”.vc_custom_1738142605782{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 5px !important;padding-bottom: 40px !important;border-radius: 4px !important;}”][vc_column width=”1\/4″][vc_column_text]Start leading innovation initiatives with your team, and get the results you desire — without having to recruit an army of consultants.
\n<\/strong><\/p>\n

I get it. <\/em>It’s hard to manage day-to-day corporate responsibilities while trying to simultaneously find the time to develop new concepts.<\/p>\n

You are not alone. Only 10% of managers have the luxury of being able to focus on innovation.<\/p>\n

Imagine how many ideas — including yours — fade into obscurity, or are left in the hands of the wrong people.<\/p>\n

Your\u00a0<\/em>ideas have potential! Granted, they must be pressure-tested, but it’s reasonable to expect them to be given a fair chance to succeed.<\/p>\n

You need someone you can trust <\/em>who will nurture your ideas, guide your team, and develop concepts into authentic experiences that will exceed expectations, and generate real <\/em>revenue.[\/vc_column_text][\/vc_column][vc_column width=”3\/4″][vc_raw_html]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full_width=”stretch_row” overlay_dotted=”” css=”.vc_custom_1471666537436{padding-top: 45px !important;padding-bottom: 80px !important;background-color: #f8f8f8 !important;}”][vc_column width=”1\/3″][vc_icon icon_fontawesome=”fas fa-search-dollar” color=”custom” size=”lg” align=”center” css_animation=”fadeIn” custom_color=”#367cbf”][vc_custom_heading text=”Analyse” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][vc_column_text]Stop wasting money on the wrong marketing and product ideas.<\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_icon icon_fontawesome=”fas fa-user-check” color=”custom” size=”lg” align=”center” css_animation=”fadeIn” custom_color=”#367cbf”][vc_custom_heading text=”Empathise” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][vc_column_text]Identify and attract the relevant customers, for legitimate reasons to the most sustainable solution.<\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_icon icon_fontawesome=”fas fa-seedling” color=”custom” size=”lg” align=”center” css_animation=”fadeIn” custom_color=”#367cbf”][vc_custom_heading text=”Realise” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][vc_column_text]Grow your revenue and nurture long-term relationships with your customers.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” overlay_dotted=”” css=”.vc_custom_1584478711357{margin-top: 10px !important;padding-top: 55px !important;padding-bottom: 0px !important;}”][vc_column width=”1\/3″][vc_column_text css=”.vc_custom_1584445415021{margin-bottom: 25px !important;}”]<\/p>\n

Why Choose me?<\/h3>\n

To realise your vision, I draw on a wide range of evidence-based, innovative design-driven interventions tailored to specifically to your needs.[\/vc_column_text][vc_tta_accordion c_icon=”chevron” active_section=”1″ no_fill=”true”][vc_tta_section title=”My Name is Werner Puchert” tab_id=”1611596619391-cc264e15-faa4″ el_class=”Sub Title 2″][vc_column_text]I\u2019ve helped business leaders, teams, and organisations generate business growth with a notable return on investment while delivering unrivalled ways to delight their customers. I am a consultant and creative entrepreneur with over 20 years of experience in marketing, product strategy, and mobile digital transformation for various companies, including Deloitte.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”My Philosophy” tab_id=”1611596619429-2e69abf3-9af7″ el_class=”Sub Title 2″][vc_column_text]Customers expect positively-charged, and memorable experiences. It would help if you had someone you could trust to nurture your ideas, guide your team, and develop concepts into authentic experiences that will exceed expectations and generate real revenue.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I help you?” tab_id=”1611596632686-f249d9fe-cb75″ el_class=”Sub Title 2″][vc_column_text]Let’s talk about how I can help you with: ‘Marketing & Advertising’, ‘Innovation’, ‘Experience Design’, ‘Design Thinking’, ‘User Experience & Service Design’, ‘Event Design’, ‘Business & Technology Consultancy’, \u00a0Training, Coaching, ‘LEGO\u00ae SERIOUS PLAY\u00ae Method’ \u00a0Playmobil Pro and Podcast Production.<\/span><\/p>\n

#userexperiencedesign #informationarchitecture #mobilestrategy #ux #MMA #creativestrategy #servicedesign #marketing #digitalmarketing #customerexperience #technology #design #playmobilpro #collaborativedesign #designthinking #scrum #altMBA #strategy #productmanager #CoEE #Podcast[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Tools” tab_id=”1738141692377-66177ea7-b72d”][vc_column_text]Step into the CX Fundamentals Toolkit, where practical strategies meet real-world execution to elevate every customer interaction. By blending foundational principles with targeted challenges, this toolkit offers a clear, step-by-step path to transforming the customer journey. Ready to amplify your CX impact? Explore the full toolkit now<\/a>.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”1751″ img_size=”full” alignment=”center”][vc_raw_html][\/vc_raw_html][\/vc_column][vc_column width=”1\/3″][vc_column_text css=”.vc_custom_1584443947744{margin-bottom: 25px !important;}”]<\/p>\n

The Plan<\/h3>\n

[\/vc_column_text][vc_column_text]<\/p>\n

You are unique. Let’s co-produce a bespoke approach that starts with a conversation;<\/strong><\/h4>\n

Let\u2019s schedule a risk-free appointment, draw up a plan of action, execute that plan together, and measure and track the success.[\/vc_column_text][vc_btn title=”Connect with me on LinkedIn” style=”custom” custom_background=”#367cbf” custom_text=”#ffffff” i_icon_fontawesome=”far fa-calendar-alt” add_icon=”true” link=”url:http%3A%2F%2Fwww.linkedin.com%2Fin%2Fwernerpuchert|title:Werner%20Puchert’s%20Profile%20on%20LinkedIn||”][vc_separator css=”.vc_custom_1584448988377{padding-top: 25px !important;padding-bottom: 10px !important;}”][vc_tta_tour style=”modern” alignment=”right” active_section=”1″ pagination_style=”outline-round” css_animation=”fadeIn”][vc_tta_section title=”Facilitator” tab_id=”1584447266924-ed7810fc-27ea”][vc_single_image image=”1761″ img_size=”75×146″ alignment=”center”][vc_column_text]<\/p>\n

Certified Design Thinking Facilitator<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Serious Play” tab_id=”1584447266945-f80c9547-8074″][vc_single_image image=”1755″ img_size=”213×146″ alignment=”center”][vc_column_text]<\/p>\n

Certified LEGO\u00ae SERIOUS PLAY\u00ae Facilitator.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”CED” tab_id=”1584447273617-690b1bb9-1670″][vc_single_image image=”1756″ img_size=”146×146″ alignment=”center”][vc_column_text]<\/p>\n

Certified Event Designer<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”SCRUM” tab_id=”1584447276118-b4d86253-7fea”][vc_single_image image=”1758″ img_size=”146×146″ alignment=”center”][vc_column_text]<\/p>\n

Certified SCRUM Master<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”LUMA” tab_id=”1715281790563-138e6c9a-302b”][vc_single_image image=”3773″ alignment=”center”][vc_column_text]<\/p>\n

Certified Practitioner of Human-Centered Design – LUMA Institute<\/p>\n

[\/vc_column_text][\/vc_tta_section][\/vc_tta_tour][\/vc_column][vc_column][vc_row_inner][vc_column_inner][vc_text_separator title=”Services” i_icon_fontawesome=”fas fa-tools” i_color=”custom” i_size=”lg” add_icon=”true” i_custom_color=”#367cc0″][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/4″][vc_column_text]<\/p>\n

What?<\/h3>\n

If you aren’t one of my existing clients, you may ask, “what does this guy do?”<\/em><\/p>\n

That’s a fair question. Here are some of the things I do, but I start with the premise that Marketing and Product Management are not mutually exclusive. Many products fail because marketing becomes an afterthought.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_column_text]<\/p>\n

Marketing Strategy<\/span><\/h3>\n

[\/vc_column_text]